Contact us

info@rljackets.com

Free Shipping Worldwide

Common purchase queries answered

Frequently asked Questions

Generally, outfits are available for delivery in the below mentioned times. For more accurate turnaround time info or priority order service please contact customer service.

Expedite: 2 to 4 days
Normal: 7 to 10 days

These are only estimated time frames and may vary during seasonal workload and peak periods. Final delivery time will depend on the product you are buying. Please contact customer service for more information on delivery time frame before placing your order.

We use FedEx, DHL and Skynet to ship to virtually any address in the world between 2 – 4 working days from the date of dispatch. Generally, all orders are dispatched from our warehouse as per turnaround time mentioned in section 1 above except when there is a delay from the supplier. Arctic Outfits cannot be held responsible for delays that may occur during transit or delays from the supplier, however we shall notify you if we are aware of any foreseeable delays, in which case we will offer you an alternative product or a refund.

Once your parcel has been shipped, it is not possible to alter the shipping address. If you need to make changes to your shipping address, please reach out to us within 48 hours of placing your order.

Yes you can track your parcel, to track the status of your order, you can visit the websites of our shipping partners, DHL and FedEx.

We take your security seriously. Rest assured, we do not store your credit card information on file. We utilize secure payment methods like Stripe and PayPal, which adhere to strict industry standards for handling and protecting your financial data

No, we do not charge sales tax.

Yes, we offer worldwide shipping; however, please note that we are unable to ship to Israel.

If you’ve ordered multiple leather jackets, we will do our best to ship them together in one package. However, please keep in mind that the availability and location of these jackets may affect whether they are shipped together or in separate packages. Rest assured, you will receive tracking information for each package to monitor their delivery.

Still need help?

Get in touch with us

Please enable JavaScript in your browser to complete this form.
Name
Free Worldwide shipping

Estimeted Delivery 5 To 7 Days

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Stripe / Visa

Jour our Giveaway and Win

100$

We are giving away a $100 gift card every month
JOIN NOW & Win $100
Don’t miss the chance to participate in the biggest giveaway.
close-link